Terms And Condition

Welcome to Uttarakhand Stays (“we,” “our,” “us”).
By accessing or using our website [www.uttarakhandstays.com], you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

1. General Information

Uttarakhand Stays is an online platform that helps users discover and book verified hotels, homestays, and resorts across Uttarakhand.
By using our website, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

2. Booking Policy

  • All bookings made through Uttarakhand Stays are subject to availability and confirmation by the property owner or hotel partner.

  • Prices displayed on the website are subject to change based on season, availability, or special offers.

  • Once a booking is confirmed, you will receive an email or SMS confirmation with stay details.

3. Payment Terms

  • Payments must be made through secure and approved payment gateways integrated on our website.

  • In case of failed or pending transactions, Uttarakhand Stays will not be responsible for delays caused by your bank or payment provider.

  • Any taxes, service charges, or additional fees will be clearly mentioned during the booking process.

4. Cancellation & Refund Policy

  • Cancellation policies vary by hotel or homestay and will be mentioned on the booking page.

  • Refunds (if applicable) will be processed within 7–10 business days as per the respective property’s cancellation policy.

  • No refunds will be issued for “No-Show” bookings or last-minute cancellations.

5. User Responsibilities

When using Uttarakhand Stays, you agree to:

  • Provide accurate personal and booking information.

  • Respect the property’s rules, staff, and local culture.

  • Not use the platform for fraudulent or unlawful activities.

6. Limitation of Liability

Uttarakhand Stays acts as a booking platform and does not own or operate the properties listed.
We are not responsible for:

  • Service quality or experiences provided by third-party hotels or hosts.

  • Losses or damages arising from delays, cancellations, or misrepresentations by accommodation providers.

7. Website Content & Intellectual Property

All content, logos, and visuals on Uttarakhand Stays are owned or licensed by us.
You may not copy, modify, or reuse any content without prior written permission.

8. Modifications to Terms

We reserve the right to update or change these Terms & Conditions at any time.
Revised terms will be posted on this page with the updated date. Continued use of our website means you accept the new terms.

9. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
📩 Contact@uttarakhandstays.com
🌐 www.uttarakhandstays.com