At Uttarakhand Stays, we strive to make your booking and stay experience smooth and transparent. This Refund and Return Policy explains how cancellations, refunds, and returns are handled for bookings made through our website [www.uttarakhandstays.com].
1. Cancellations
-
All cancellations must be made through our website or by contacting our support team at info@uttarakhandstays.com.
-
Cancellation policies depend on the property you booked and will be displayed on the booking page before confirmation.
-
Please note: No-Show bookings or cancellations made after the check-in time may not be eligible for a refund.
2. Refund Process
-
Refunds (if applicable) will be processed according to the individual property’s cancellation rules.
-
Refund requests are typically processed within 7–10 business days.
-
Refunds are issued to the same payment method used at the time of booking.
3. Non-Refundable Bookings
-
Certain promotions, special packages, or discounted bookings may be non-refundable.
-
The non-refundable policy will be clearly mentioned on the booking page before payment.
4. Modifications to Bookings
-
Any modification requests (dates, room type, or guest details) should be made at least 48 hours in advance, depending on property rules.
-
Modifications may be subject to additional charges depending on availability and hotel policies.
5. Contact for Refunds
.If you have questions or need assistance regarding cancellations or refunds, please contact us at:
📧 Contact@uttarakhandstays.com
🌐 www.uttarakhandstays.com